Old Ivy Walk COVID-19 Action Plan
The Ontario provincial government has provided “COVID-19 Health and Safety Guidance for Tourism and Hospitality Sector”
Our guests and their health and safety are our primary concern. Old Ivy Walk is a fully licensed Bed & Breakfast Country Inn, licensed by the Town of NOTL, and we undergo Fire and Bylaw safety inspections every two years and our facilities have been inspected by Ontario Health pursuant to receiving our license.
We are a staff of 4 but only one or two are ever in the B&B at any one time and we must practice social distancing. NOTL bylaws state that a staff member must be present in the B&B during the night whenever guests are staying. Our regular guests know that Philip, has taught courses in nutrition, safe food handling and cooking. George and Simone have successfully trained and passed the Ontario government “Smart Serve Ontario” programme regarding safe food and beverage practise. Monique has worked in the Hospitality industry for the past 12 years. All four of us are fully cognizant of the current government guidelines for safe guest room and common area cleaning and sanitizing.
Guests will receive arrival details before their visit. There is ample parking behind the main house. Guests then walk around to the front door and tap in a 4 digit code which will have been given to them before their arrival and which unlocks the front door. On entering, Guests will see trays where they can safely remove their outside footwear, hand sanitizer for their use and then proceed to their guest room. Each guest room also has hand sanitizer pumps for guest use. Guests staying for more than one night will not receive room service until they request it. Plastic, covered containers will be placed discreetly by each guest room door where guests can place towels, etc they would like replaced and/or plastic trash bags.
We are NOT permitted by the Provincial Guidelines to serve breakfast in the Breakfast room during this pandemic. We will be offering a full continental breakfast with daily variations on fruit juice, fruit, yogurt, croissants or breakfast buns, jam, assorted cold cuts or cheese and hard boiled eggs. This is the breakfast staple of most Hotels, Inns and Pensione throughout Europe. Milk and cream will be placed in the personal refrigerators in your room. Early each morning an attractive box with a handle will be placed outside your room with everything you will need to enjoy your breakfast and at a time of your liking. There is a sanitized Keurig coffee/tea machine in each room. On nice days, guests are welcome to take their breakfast hamper into the garden if they wish. Given our extensive garden area, we will safely arrange chairs and tables in the garden to accommodate two or more guests traveling together and with wide distancing for non related guests. Each guest room has two comfortable, upholstered arm chairs for those wishing to remain inside.
(For guests forming a “bubble” and traveling together with friends or family and occupying 3 or 4 guest-rooms, other breakfast arrangements can be discussed beforehand for your “bubble” should you wish.)
We miss you all. We take your safety and well being very seriously. We look forward to your visit. Lots of alcohol will be provided ... rubbing, that is, to sanitize your hands.
Our very best regards and thanks,
Monique, Simone, George and Philip